Burhani Traders operates an “all sales are final” policy. Customer satisfaction is our highest priority. Before every purchase is confirmed, we ensure all product details including any imperfections, wear, or specifications are clearly communicated through accurate descriptions and images. We want every customer to feel completely confident in their purchase from Burhani Traders.
Chargeback & Fraud Policy
At Burhani Traders, we treat fraudulent disputes and false transaction claims with the utmost seriousness. Every order placed through our platform is processed with multiple layers of security, including payment authorization, order confirmation, and shipping verification where applicable.
By completing a purchase with Burhani Traders, the customer acknowledges and agrees to our terms and conditions. If a customer attempts to dispute or chargeback a valid, completed transaction, Burhani Traders reserves the right to take action to the fullest extent permitted by applicable law. This may include, but is not limited to:
- Submitting complete transaction evidence to the issuing bank and payment processor
- Reporting fraudulent disputes to the relevant financial institutions and authorities
- Permanently restricting the customer from placing future orders with Burhani Traders
- Pursuing civil recovery, collections, or legal action for fraudulent claims, associated fees, and any resulting damages
Burhani Traders maintains thorough transaction records and will vigorously defend all legitimate sales. If you have any questions or concerns about your order, we encourage you to reach out to us directly — our team is committed to resolving any issue quickly and fairly.
